Our team works efficiently to get your order to you as quickly as possible. We pack orders Monday through Friday, with the standard processing time of 2-4 business days, regardless of the chosen shipping method.

Orders placed after 11 am CST from Monday to Friday will begin processing the following business day, irrespective of the shipping method selected. Similarly, orders placed on Saturdays, Sundays, or company observed holidays will not begin processing until the following business day.

Customers who choose Xpresspost can expect their orders to be processed within 1-2 business days, ensuring even faster delivery times.

All packages are shipped to the address provided by the customer during the checkout process. For timely and accurate delivery, it is important the shipping address is verified before completing the checkout process. Hardpressed is not responsible for misdelivered packages caused by an incorrectly entered address. Once the package has been delivered by the courier, it cannot be retrieved, and Harpressed cannot provide reimbursement unless the items are returned. If changes to the shipping address are needed, please contact us immediately.

Shipping timelines are the responsibility of Canada Post or, where applicable, the courier used in the destination country. Shipping times can be estimated using the tracking information provided in your shipping confirmation email. Please note that the delivery estimate is not guaranteed and won’t be active until Canada Post processes the package at their facility.

Shipping, handling, and delivery of the package are the responsibility of Canada Post and the local courier in the destination country.

Customers have the option of picking up their orders for free from our storefront location at 224 20th Street West in Saskatoon by selecting ‘Pick up’ under 'Delivery method' during the first step of the online checkout process. Before placing the order, customers should ensure that the delivery method selected is 'Pick up in store - 224 20th St. West'.

Please note that the initial confirmation email does not indicate that the order is ready for pick up. A second email will be sent to inform customers once their order has been packed and is available for pick up. Orders are typically fulfilled within 1-3 business days.

We recommend that customers collect their orders within 14 days of receiving a 'Ready for Pick Up' notification to ensure that all return options remain available to them.

Customers residing within Saskatoon city limits can opt for free local delivery by selecting ‘Local delivery’ under ‘Shipping method’ during the second step of the checkout process, subject to some exclusions*. Our team members, rather than Canada Post, will fulfill the local delivery orders. Before placing the order, customers should ensure that the delivery method selected is ‘Local delivery’ and that the correct delivery address has been entered.

Local delivery orders are fulfilled on Thursdays or Fridays, which means that it may take up to 7 business days for the order to be delivered. Hardpressed will send an email confirmation once the order has been delivered. Please note that some delays may occur due to weather or other factors that are beyond our control. If significant delays are expected, the customer will be contacted to discuss alternative shipping or pick up options.

* PO boxes, apartments, condos, business addresses, RR sites, or addresses located in the surrounding areas are not eligible for Saskatoon Local Delivery.

Customers have the option to choose between two shipping methods when placing their order. They may choose Standard Shipping for a flat rate of $5.00 (+tax), or opt for the courier calculated rates for Expedited Parcel or Xpresspost through Canada Post. Shipping rates will be visible on the second step of the checkout process.

Orders are usually delivered within 2-10 business days from the date of shipment, depending on the final destination of the package. Customers will receive delivery estimates and relevant tracking information via email once Canada Post has processed the package at their sorting facility. Shipping, handling, and delivery of the package are the sole responsibility of Canada Post.

We currently provide international shipping to the United States and the United Kingdom only. 

Customers can choose to ship their international orders using courier calculated rates for Tracked Packet International, Expedited Parcel USA, or Xpresspost International through Canada Post. Shipping rates are visible during the second step of the checkout process.

Orders typically take between 14-20 business days to arrive from the date of shipment. Customers will receive delivery estimates and relevant tracking information via email once Canada Post and the courier in the destination country have processed the package at their sorting facility. Shipping, handling, and delivery of the package are the responsibility of Canada Post and the local courier in the destination country.

It is important to note that customs, duties, and charges are not estimated or paid by Hardpressed. Additional fees, in addition to the original postage paid, may be charged upon delivery and are the sole responsibility of the customer.

Customs, duties, and charges are not estimated or paid by Hardpressed. Additional fees, in addition to the original postage paid, may be charged upon delivery and are the sole responsibility of the customer.

If items are lost or damaged during shipping with Canada Post, Hardpressed will initiate a claims process with Canada Post. If the claim is approved, Hardpressed will either replace the entire order or provide a full refund.

All packages are shipped to the address provided by the customer during the checkout process. For timely and accurate delivery, it is important the shipping address is verified before completing the checkout process. Hardpressed is not responsible for misdelivered packages caused by an incorrectly entered address. Once the package has been delivered by the courier, it cannot be retrieved, and Harpressed cannot provide reimbursement unless the items are returned. If changes to the shipping address are needed, please contact us immediately.

Shipping, handling, and delivery of the package are the responsibility of Canada Post and the local courier in the destination country.