To avoid delays on your deliveries, we've made new shipping options available at checkout.
PUROLATOR: • $9 Flat-rate Standard Shipping Canada-wide • FREE Shipping on orders over $200 • Express Shipping rates calculated at checkout
UPS: • Standard & Express Shipping rates calculated at checkout
Please note, delivery is not available to PO boxes at this time.
FREE SASKATOON OPTIONS: • FREE Local Delivery (for house addresses only) • FREE In-Store Pickup
Get 10% off your first order & a chance to win a $100 gift card every month.
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Sign up for The Memo for: 10% OFF your next order, the kind of inside scoop we would only share around the campfire, and a chance to win a $100 gift card every month.
RE: CANADA POST DISRUPTION To avoid delivery delays, we’re now shipping with Purolator and UPS.
Exchanges Items that meet the return conditions below are eligible to exchange for a product of the same value within 30 days of the original ship date. Return fees may apply, read more details here.
Store Credit Items that meet the return conditions below are eligible to return for a store credit gift card within 30 days of the original ship date. Return fees may apply, read more details here.
Refunds Items that meet the return conditions below are eligible to return for a refund onto the original method of payment within 14 days of the original ship date. Return fees may apply, read more details here.
*Shipping charges from the original purchase are non-refundable.
RETURN CONDITIONS
All returned items must be unwashed, unworn, and in their original new condition with tags still attached. Items that are not returned in "new" condition will be subject to a restocking fee determined by us depending on the condition of the item.
All returns & exchanges through mail must be processed through our Online Return Portal and accompanied by the original purchase receipt or packing slip/order number.
For more details, please read through our full Return Policy here.
Returns
ONLINE RETURN POLICY
EFFECTIVE MAY 1ST, 2024
Exchanges Items that meet the return conditions below are eligible to exchange for a product of the same value within 30 days of the original ship date. Return fees may apply, read more details here.
Store Credit Items that meet the return conditions below are eligible to return for a store credit gift card within 30 days of the original ship date. Return fees may apply, read more details here.
Refunds Items that meet the return conditions below are eligible to return for a refund onto the original method of payment within 14 days of the original ship date. Return fees may apply, read more details here.
*Shipping charges from the original purchase are non-refundable.
RETURN CONDITIONS
All returned items must be unwashed, unworn, and in their original new condition with tags still attached. Items that are not returned in "new" condition will be subject to a restocking fee determined by us depending on the condition of the item.
All returns & exchanges through mail must be processed through our Online Return Portal and accompanied by the original purchase receipt or packing slip/order number.
For more details, please read through our full Return Policy here.
Customer Service Hours: 10am-5:30pm CST, Monday to Friday
Our Google hours are updated regularly and reflect our storefront hours. Our customer service department is closed on Saturdays, statutory holidays and company observed holidays.
Our aim is to answer emails within 24 hours during business days. Voicemail is not frequently monitored so we recommend you email us or call back if you don’t get an answer on your first try.
Customer Service Hours: 10am-5:30pm CST, Monday to Friday
Our Google hours are updated regularly and reflect our storefront hours. Our customer service department is closed on Saturdays, statutory holidays and company observed holidays.
Our aim is to answer emails within 24 hours during business days. Voicemail is not frequently monitored so we recommend you email us or call back if you don’t get an answer on your first try.
It's the e-letter you look forward to. You'll get: entries into monthly draws for a $100 gift card, 10% off your first order, exclusive offers, and hot-off-the-press updates.
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