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Frequently Asked Questions

Our retail location, 224 20th Street W. in Saskatoon, is open the following hours:

MON - FRI: 10 - 5:30

SAT: 10 - 5

SUN: CLOSED


*Please note we are also closed for company observed Holidays. Check our Google hours for the most up-to-date information, we update our hours regularly and always add our Holiday hours.

Utilizing our Online Return Portal, the new way to exchange is to return the item(s) for Store Credit. Once we receive the item(s) back, we will issue a store credit in the form of a virtual gift card to the email address associated with the original order which can be used to purchase the new size(s) or item(s) that you’re wanting. This ensures that you are able to easily exchange for something of available stock and gives you the option to choose an item at a different price point if you wish!

We ask that the item meets our conditions and is accompanied by an original receipt, gift receipt, or online order number if it’s available to you. 


If you are sending the item back through mail, please follow the steps on our Online Return Portal, using the order number and email address associated with the original order (from the person who gifted you the item). If you need a store credit sent to a different email than the one associated with the original order, please send us an email with your original order number and return number to notify us.


Hardpressed offers refunds on items that meet our conditions within 14 days of the initial purchase or ship date. Refunds must be processed onto the original method of payment, so you may need assistance from the person who initially purchased the gift.


Hardpressed offers store credit in the form of a gift card or exchanges (in-store only) on items that meet our conditions within 90 days of the initial purchase or ship date.

Great question! If the item is low stock and is not a limited edition, seasonal item, or a clearance item being phased out to make room for new designs we’ll typically restock it within the next 2 weeks. We recommend signing up for back-in-stock notifications by visiting the product page of the item you’re interested in, selecting your style/size/colour, and entering your email in the ‘Notify me when this product is available’ section that will pop up. When items are restocked you will receive a one-time e-mail and then you will be able to purchase via online or in-store.

Due to high demand, we can't reserve items over the phone. However, we offer an in-store/curbside pick-up option through our online store. If an item is out of stock online you can sign up for a back-in-stock notification through the product page. 

Unfortunately, we no longer offer any custom print or design work as our print capacity is full.We have no plans to resume this service at this point in time. In addition, we are not able to print any of our designs onto another garment or colour. All of our designs are solely available as you see them online.This information is current as of December 2021.

Yes, we offer most of our t-shirts in sizes up to 6XL and black sweaters in sizes up to 3XL, 4XL, and 5XL depending on available stock from our suppliers. 

At this time we are unable to order larger-sized sweaters in other colours, we apologize for this inconvenience. We hope to be able to offer this option in the future.

If you would like to order a larger size than what is available on the product page, please send us an email atstore@hardpressed.ca with the title of the design you're interested in and the size you need and we'll go from there.

We’re so sorry that your Hardpressed item isn’t holding up as well as it should! If your item was purchased within the last 90 days, you may qualify for a replacement or store credit. If the 90 days have passed, there might be something else we can do for you on a case-by-case basis. Please email us at store@hardpressed.ca with your name, order number, a photo of the problem area(s) on your item, a description of how you’ve washed and dried the item (including detergent used) and a brief description of the issue. We’ll be happy to look into this for you!

Store credit is a refund issued in the form of a Hardpressed gift card (sent to your email if your item was returned through the mail, or given to you physically if returned in-store).

Store credit can be used online by entering the unique gift card code at check out in the 'Gift Card' section.

Store credit can be used in-store by presenting your physical or virtual gift card, or unique QR code associated with the gift card.

Store credit never expires. Save it for a rainy day! :)

The 'Pick Up' option is for customers who would like to pick up their order at our Saskatoon retail location, 224 20th Street West. Under 'Delivery Method' in the first step of the online checkout process, select 'Pick Up'.

Note that your initial confirmation email does not signify that the order is ready for pick up. You will receive a second email to let you know when it's packed and ready for you to pick up. 

We suggest picking up your order within 30 days of receiving a 'Ready for Pick Up' notification. 

Hardpressed does not process pick-up orders on Saturday, Sunday or company observed holidays.

Local Delivery is for customers who live within Saskatoon city limits and would like the option of Free Local Delivery, some exclusions apply*. Under 'Shipping method' in the second step of the online checkout process, select 'Local Delivery' if eligible.

When you choose this option, it means that your order will be delivered by hand by one of our staff members instead of a mail courier. 

*Exclusions: we are unable to deliver to PO Boxes, apartments, condos, business addresses, RR Sites, or addresses in surrounding areas (ie. Martensville). If one of these applies to you and you've chosen Local Delivery, we will send you an email with the option of shipping or free in-store/curbside pick up.

To view the most up-to-date information on your order, please locate your original order confirmation email and click the ‘View Order Status’ button. Please read through the email as well to see if there are any fulfillment timeline delays noted (usually dependent on the season).

If you chose a shipping option, you will receive a shipping confirmation email once your order has been picked up by the courier. If you have not received that email yet it means we are still in the process of fulfilling your order.

If you chose Saskatoon Delivery, you will receive a delivery confirmation once our delivery driver arrives back at our facility and confirms that your order has been delivered. If you have not received that email yet it means we are still in the process of fulfilling or delivering your order.

If you chose In-store Pick-up, you will receive an 'Order Ready for Pickup' email once your order has been packed. If you have not received that email yet it means we are still in the process of fulfilling your order, please do not come to the store before receiving it.

*Please note that if you have made any changes to your order (ie. changed an item or size), the original item ordered and the new item will both show up on the order status page. Not to worry, you will not be charged for both unless you have requested to add an additional item to your order, in which case an invoice will be sent to your email.

Orders of available stock are typically fulfilled and shipped via Canada Post within 2-4 business days. You will receive a shipping confirmation email once your order has been picked up by the courier.

Your order will arrive approximately 5-10 business days from the date of shipment - your tracking will show the most up-to-date information. International orders may take longer.

*Please pay attention to your order confirmation email for any fulfillment timeline variations depending on the season.

*Any order placed after 1pm CST Monday - Friday will be processed the following business day despite the shipping method. 

*Hardpressed does not process or ship orders on Saturday, Sunday or company observed holidays.

In most cases, hang tight! If you've received an order confirmation but not a shipping confirmation or 'Ready for Pickup' email, that likely means we are still in the process of fulfilling your order. 

If you've received a shipping confirmation, check your tracking number for the most up-to-date information on the whereabouts of your order.

If you believe there has been a significant delay to your order and you have yet to receive any updates from us for more than 5 business days since your order was placed, we would be happy to answer any questions you might have. Send us an email at store@hardpressed.ca to inquire. 

*Please note orders placed on Saturday, Sunday or stat holidays will not begin processing until the following business day. Our office hours are Monday - Friday 10am-5:30pm. 

Oopsie daisy! There's a chance that you spelled your email wrong or the order didn't come through. Please email us at store@hardpressed.ca and we'll look into it for you. 

We ask that the item meets our conditions and is accompanied by an original receipt, gift receipt, or online order number if it’s available to you. 


If you need to send the item back through mail, please follow the steps on our Online Return Portal, using the order number and email address associated with the original order (from the person who gifted you the item). If you need a store credit sent to a different email than the one associated with the original order, please send us an email with your original order number and return number to notify us.


If you will be coming into the store, simply bring the item and gift receipt or order number with you to return or exchange the item.


Hardpressed offers refunds on items that meet our conditions within 14 days of the initial purchase or ship date. Refunds must be processed onto the original method of payment, so you may need assistance from the person who initially purchased the gift.


Hardpressed offers store credit in the form of a gift card or exchanges (in-store only) on items that meet our conditions within 90 days of the initial purchase or ship date.

Utilizing our Online Return Portal, return your item(s) for Store Credit. Once we receive the item(s) back, we will issue the store credit in the form of a virtual gift card to the email address associated with the original order. The gift card can then be used to purchase the new size(s) or item(s) that you’re wanting. This ensures that you are able to easily exchange for something of available stock!

All Hardpressed returns or exchanges must be accompanied by an original purchase receipt or order number. The original method of payment must be present at the time of refund if returning in-store. All shipping costs are non-refundable.


All returned items, arriving in-store or through the mail, will be inspected upon being received. Items must be unwashed, unworn, and in their original new condition with tags still attached. Items that do not arrive in "new" condition will be subject to a restocking fee* determined by us depending on the condition of the item.


If returning through the mail, item(s) must be returned by submitting a request via our Online Return Portal.


*Circumstances that may warrant a restocking fee are; items that require steaming due to signs of wear (beyond normal wear from trying on) or have abnormal amounts of lint or hair on them. Items will be disqualified from return if they are scented with smoke/perfumes/cologne, have visible stains, or have been laundered/dry cleaned, etc.


All hats, toques, earrings, and socks are final sale - no refunds or store credit available.


All clearance items purchased in-store are final sale - no refunds or store credit available.


Oneiro jewelry (excluding earrings) is only eligible for store credit within 14 days of purchase when accompanied by the original receipt, gift receipt, or packing slip. All earrings are FINAL SALE for hygiene reasons, no refunds or store credit.

Hardpressed offers exchanges on items that meet our conditions within 90 days of the original purchase date (or ship date if originally purchased online).

Exchanges are offered in-store only. If you need to exchange an item through the mail, please choose the 'Store Credit' return option on our Online Return Portal so that the new size or item can be repurchased online using your store credit gift card.

If purchased in-store: Hardpressed offers store credit or exchanges for items that meet our conditions within 90 days of the original purchase date. If you'd like to return an in-store purchase for store credit through the mail, please email us at store@hardpressed.ca.

If purchased online: Hardpressed offers store credit on items that meet our conditions within 90 days of the initial ship date*. If returning through the mail, item(s) must be returned by submitting a request via our Online Return Portal. Items originally purchased online can also be returned in-store for store credit or exchange.

*Some exceptions can be made if there have been significant shipping delays.

Store credit is issued for the original purchase amount (less applicable return fees) only and does not expire. All original shipping costs are non-refundable.

If purchased in-store: Hardpressed offers refunds on items that meet our conditions within 14 days of the original purchase date. The item(s) cannot be returned through the mail for a refund onto the original method of payment, they must be returned in-store.


If purchased online: Hardpressed offers refunds on items that meet our conditions within 14 days of the initial ship date*. If returning through the mail, it must be processed through our Online Return Portal within the 14 day period. Items originally purchased online can also be returned in-store for a refund which will be processed back onto the original method of payment.


*Some exceptions can be made if there have been significant shipping delays - contact us to see if you qualify.


Refunds are issued for the original purchase amount (less applicable return fees) only and must go back to the original method of payment. All original shipping costs are non-refundable.


Please make sure your item(s) meet our conditions before sending your item(s) back for a return.

All returns through the mail must be processed through our Online Return Portal using the information associated with the original order (order # and email address) and accompanied by the original purchase receipt or packing slip. See further details on our Return Portal Page.

Good news - Hardpressed covers more than half of your return shipping costs! You will only be responsible for a flat rate fee in most cases, with the exception of clearance items or international returns. Return shipping fees are outlined below.


Return for Refund or Store Credit - a $5 flat rate return shipping fee will be deducted from the final refund or store credit amount.

Return Clearance Items for Store Credit - you, the customer, will be responsible for the full return shipping cost which will be deducted from the final store credit gift card amount.

Sask Friday / Black Friday Orders Only* Return for Exchangean invoice for a $5 flat rate return shipping fee will be sent to the email address associated with the original purchase. When paying your invoice you will have the option to choose the method of shipping for your exchanged item(s) to be sent back to you ($5 flat rate or courier calculated rates). Exchanged items will not be sent until the invoice has been paid. 


International Returns - you, the customer, will be responsible for the full return shipping cost as we are unable to issue international prepaid shipping labels.


In-store Purchases Returned Through the Mail - Eligible for store credit only. Please email us at store@hardpressed.ca to facilitate this type of return. You, the customer, will be responsible for the full return shipping costBecause of this, we will not deduct any return fees from the final store credit amount.

Defective or Wrong Item Received - FREEHardpressed will cover all shipping costs if your item is determined to be defective or wrongly delivered. Please utilize our Return Portal and be sure to select the applicable ‘Reason for Return’.

Yes! Please make sure your item(s) meet our conditions before coming to make a return in-store. Returns must be accompanied by the original order number, which can be found in your confirmation email or the top right-hand corner of your packing slip. 


Refunds for all qualifying online purchases will be processed through our online system back to your original method of payment at the time of return. Please allow up to 72 hours for the refund to appear on your statement depending on your financial institution. Store credit will be issued in the form of a gift card which never expires and can be used online or in-store. Refunds and store credit are issued for the original purchase amount only, excluding shipping charges.


Items purchased in-store can only be returned through the mail for store credit. We are unable to issue refunds onto the original method of payment for in-store purchases returned through the mail. 


In the instance that you’d like to return through the mail for store credit, please email us at 
store@hardpressed.ca with your name and receipt number and we will provide you with an order number so that you are able to submit your return request through our Online Return Portal.


For this option, we are not able to issue a return shipping label. You, the customer, will be responsible for the 
full return shipping costBecause of this, we will not deduct any return fees from the final store credit amount.

Hardpressed offers exchanges on items that meet our conditions within 90 days of the original purchase date (or ship date if originally purchased online).

Exchanges are offered in-store only. If you need to exchange an item through the mail, please choose the 'Store Credit' return option on our Online Return Portal so that the new size or item can be repurchased online using your store credit gift card.

If exchanging in-storeHardpressed offers straight exchanges for items that meet our conditions within 90 days of the original purchase date. Simply bring the item you’d like to exchange with you to our storefront, accompanied by the original purchase receipt or order number. Our sales associates will assist you in completing your exchange.


If exchanging through mailHardpressed offers store credit for items that meet our conditions within 90 days of the original ship date. Start the process of your return by submitting a request through our Online Return Portal. During the process, select ‘Store Credit’ as the refund method. Once the item you want to exchange has been sent back and received & processed at our facility, you’ll receive a store credit in the form of a virtual gift card to your email which can be used to repurchase a new item or size of available stock on our website. 

If purchased in-store: Hardpressed offers store credit or exchanges for items that meet our conditions within 90 days of the original purchase date. If you'd like to return an in-store purchase for store credit through the mail, please email us at store@hardpressed.ca.

If purchased online: Hardpressed offers store credit on items that meet our conditions within 90 days of the initial ship date*. If returning through the mail, item(s) must be returned by submitting a request via our Online Return Portal. Items originally purchased online can also be returned in-store for store credit or exchange.

*Some exceptions can be made if there have been significant shipping delays.

Store credit is issued for the original purchase amount (less applicable return fees) only and does not expire. All original shipping costs are non-refundable.

Store credit is a refund issued in the form of a Hardpressed gift card. If you've completed a return through the mail, it will be sent to your email in the form of a virtual gift card. If you've completed a return in-store, it will be given to you on a physical gift card.

Store credit can be used online by entering the unique gift card code at checkout in the 'Gift Card' section.

Store credit can be used in-store by presenting your physical or virtual gift card, or unique QR code associated with the gift card.

Store credit never expires. Save it for a rainy day! :)

Utilizing our Online Return Portal, return your item(s) for Store Credit. Once we receive the item(s) back, we will issue the store credit in the form of a virtual gift card to the email address associated with the original order. The gift card can then be used to purchase the new size(s) or item(s) that you’re wanting. This ensures that you are able to easily exchange for something of available stock!

If purchased in-store: All clearance items are final sale. No returns or store credit available.
 

If purchased online: Hardpressed offers store credit only for clearance items that meet our conditions within 7 days of the initial ship date*. 

If returning through the mail, item(s) must be returned by submitting a request via our Online Return Portal and you (the customer) will be responsible for the full return shipping cost which will be deducted from the final store credit gift card amount. Please make sure your item(s) meet our conditions before returning a clearance item.


Clearance items are all items that display a sale price on the product page and show up in the 'Clearance' section of our website. Exemptions: regular-priced items that are only on sale for a promotional period (ie. Sask Friday or Black Friday).

For items that meet our conditions, were purchased on sale during the promotional period, and went back up to full price afterward, Hardpressed offers the following options:

  1. Refund onto the original method of payment within 14 days of original purchase or ship date. Refunds are issued for the original purchase amount only, excluding shipping charges and less applicable return fees if returning through the mail.
  2. Store credit OR exchange within 90 days of original purchase or ship date. Store credit is issued for the original purchase amount only, excluding shipping charges and less applicable return fees if returning through the mail.

All items returned through the mail must be processed through our Online Return Portal.

If you would like to exchange through the mail: Our Online Return Portal will automatically recognize items that were purchased on sale during the promotional period. You will be able to select an exchange option in the return submission process. A $10 return fee will apply, read more about return fees here.

Our regular return policies apply to purchases made during the holiday season. However, our store credit policy is extended: any purchase made between October 1st -  December 24th will be eligible for store credit until January 15th, 2022, or within 90 days of the original purchase or ship date, whichever date is later.

We're so sorry that you’ve received a defective item in your order and we want to apologize for any inconvenience this may have caused! We do our best to quality-check all of our products before they are shipped or put on our retail floor. However, we are human after all, so sometimes mistakes can happen.


If purchased in-store: If you’ve received a brand new item with a defect that was purchased in-store, we are happy to reconcile this for you. Please email us at store@hardpressed.ca with photos and a brief description of the defect and we’ll go over your options.


If purchased online
: If you’ve received a brand new item with a defect in your online order, we are happy to reconcile this for you. Please start the process of a return through our Online Return Portal and select ‘Defective Item’ as the reason for return. You’ll get an email to send photos before the return is accepted. Once reviewed and determined to be defective, you’ll receive a return label and a replacement (stock permitting) will be sent once we receive the defective item back. Don’t fret, all shipping costs will be covered by Hardpressed.

We’re so sorry that you’ve received the wrong item in your order and we want to apologize for any inconvenience this may have caused! We do our best to double-check all of our products before they are shipped. However, we are human after all, so sometimes mistakes can happen.


If purchased in-store: If the wrong item was placed in your bag for an in-store purchase, we are happy to reconcile this for you. Please email us at store@hardpressed.ca with photos of the wrong item and your receipt and we’ll go over your options.


If purchased online: If you’ve received the wrong item in your online order, we are happy to reconcile this for you. Please start the process of a return through our Online Return Portal and select ‘Received Wrong Item’ as the reason for return. You’ll get an email to send photos before the return is accepted. Once reviewed and determined to be incorrect, you’ll receive a return label and the correct item will be sent once we receive the wrong one back. Don’t fret, all shipping costs will be covered by Hardpressed.

To view the most up-to-date information on your order please locate your original order confirmation email and click the ‘View Order Status’ button.

*Please note that if you have made any changes to your order (ie. changed an item or size), the original item ordered and the new item will both show up on this page. Not to worry, you will not be charged for both unless you have requested to add an additional item to your order, in which case an invoice will be sent to your email.

If you chose to have your order shipped with Canada Post you can check the shipping progress by clicking the ‘Track Package’ button in your shipping confirmation email. 

If you have not received a shipping confirmation yet, that means we are still in the process of fulfilling your order. Hang tight!

You can also always check the status of your order by clicking the ‘View Order Status’ button in your original order confirmation email. 

Yes, if your order was placed in the last 24 hours there is a good chance that we will be able to make an adjustment to your order. Please do this by emailing store@hardpressed.ca with your nameorder numberand the changes you would like to make.

If you are looking to add an item to your recently placed order, please place an entirely new order, add a note on the order that includes the first order number, and a request to combine & ship both orders together if possible. If we are able to combine your orders you will be refunded one shipping charge. If the original order has already been processed they will ship separately.

Yes, if your order was placed in the last 24 hours there is a good chance we will be able to change the shipping address for you. Please do this by emailing store@hardpressed.ca with your nameorder number, and the address changes you would like to make.

Yes, absolutely! All they will need is your order number and the name associated with the original order.

We apologize that we missed an item in your order! Please email us at store@hardpressed.ca with a photo of your packing slip and the items that you did receive and we will get this resolved for you as soon as possible.

We apologize for the mix-up! Please email us as soon as possible at store@hardpressed.ca with a photo of the packing slip and item(s) you received so that we can get it resolved for you as soon as possible.

We're so sorry that you’ve received a defective item in your order and we want to apologize for any inconvenience this may have caused! We do our best to quality-check all of our products before they are shipped. However, we are human after all, so sometimes mistakes can happen.


If you’ve received a brand new item with a defect in your online order, we are happy to reconcile this for you. Please start the process of a return through our Online Return Portal and select ‘Defective Item’ as the reason for return. You’ll get an email to send photos before the return is accepted. Once reviewed and determined to be defective, you’ll receive a return label and a replacement (stock permitting) will be sent once we receive the defective item back. Don’t fret, all shipping costs will be covered by Hardpressed.

  • In some cases, you may receive a premature delivery alert. If you chose to have your order shipped with Canada Post and your tracking shows that your package was delivered, please wait 1-2 business days. If you still don’t receive it by then please reach out to us at store@hardpressed.ca with your name and order number and we will do our best to get it resolved with Canada Post for you. 
  • If you’ve chosen to receive your order with our Local Delivery service you will receive a confirmation email once our driver has returned to our facility and confirmed delivery of all parcels. If you don’t immediately see your parcel please check your mailbox, check with roommates/family members to see if they took the package in, and take a look around your entrance as we may have left it in a secure spot out of view. If you still cannot find your package please contact us at store@hardpressed.ca as soon as possible with your name and order number and we will look into it for you.

We aim to fulfill pick-up orders within 24-48 hours of the order being placed. You will receive a ‘Ready for Pickup’ email once your order is ready to be picked up, please do not come in until you've received this email.

*Please note that during busy seasons and sales promotions, fulfillment times may take a little longer than usual.

Yes! Curbside / Contactless pick up is available to those who do not want to come into the store. Once you've received a 'Ready for Pick Up' email notification you can come to pick up your order. Please call us at 306-384-5488 once you're outside the store and we will have a staff member set your order right outside the front door for you to grab.

In-store Pick Up: This option is available to customers who would like to order ahead and pick up at our retail location in Saskatoon. During the online checkout process under 'Delivery Method', you can choose the option to Pick Up at our Saskatoon retail location (224 20th St West). 

Local Delivery: We are happy to offer free Local Delivery within Saskatoon City limits, personally delivered to your doorstep by a Hardpressed Team member. During the online checkout process under shipping options, you can choose Saskatoon Local Delivery if you live within the city.

*Please note we areunable to deliver to PO Boxes, apartments, condos, business addresses, RR Sites, or addresses in surrounding areas (ie. Corman Park, Martensville etc.) If one of these applies to you and you've chosen Local Delivery, we will either send you an invoice for shipping or give you the option of free curbside pick up.

*Some delays may occur due to weather or other conditions that are out of our control. If we expect significant delays we will reach out to you with shipping or pick-up options.


Shipping via Canada Post
:

  • Flat Rate Shipping
  • Expedited (courier calculated)
  • Xpresspost (courier calculated)
  • Expedited Parcel USA (courier calculated)
  • Tracked Packet USA (courier calculated)
  • Xpresspost USA (courier calculated)
  • Tracked Packet International (UK) - Courier calculated
  • Xpresspost International (UK) - Courier calculated

We currently ship across Canada, the United States, and the United Kingdom.

We offer a flat rate shipping option of $5 across Canada as well as carrier-calculated shipping rates which are calculated at checkout based on where you live and the weight of your order. 

*Shipping rates are subject to change depending on seasonal promotions. The most up-to-date shipping information will be displayed at the time of checkout.

Orders of available stock are typically fulfilled and shipped out via Canada Post within 2-4 business days of placement. You will receive a shipping confirmation email once your order has been picked up by the courier.

Your order will arrive approximately 5-10 business days from the date of shipment - your tracking will show the most up-to-date information. International orders may take longer.

*Please pay attention to your order confirmation email for any fulfillment timeline variation depending on the season.

*Any order placed after 1pm CST Monday - Friday will be processed the following business day despite the shipping method. 


*Hardpressed does not process or ship orders on Saturday, Sunday or company observed holidays.

Local delivery orders are typically fulfilled within 2-4 business days and regularly delivered during the week on Thursdays or up to 7 days a week during our busier seasons.

You will receive an email confirmation once your order has been delivered. Any order placed after 1pm CST Monday - Friday will be processed the following business day. Orders placed on Saturday, Sunday, or stat holidays will not begin processing until the following business day.

*Please note we are unable to deliver to PO Boxes, apartments, condos, business addresses, RR Sites, or addresses in surrounding areas/outside of city limits (ie. Martensville). If one of these applies to you and you've chosen Local Delivery, we will either send you an invoice for shipping or give you the option of free in-store pickup.

*Some delays may occur due to weather or other conditions that are out of our control. If we expect significant delays we will reach out to you with shipping or pick-up options, or have a statement posted on our website.

If you would like to visit us in person, you can find us at our one and only storefront location, 224 20th Street W in Saskatoon, SK. We would love to see you!

Yes! We have hosted pop-up shops in Regina, Moose Jaw, Swift Current, and Prince Albert in the past. However, our last pop-up shop was in 2019. We don't have any upcoming pop-ups planned yet, but stay tuned! This information is up-to-date as of December 2021.

Unfortunately, we no longer offer any custom print or design work as our print capacity is full. This information is current as of December 2021. We have no plans to resume this service at this point in time. In addition, we are not able to print any of our designs onto another garment or colour. All of our designs are solely available as you see them online.

Thank you for your interest in our products! Unfortunately we do not offer wholesale as our capacity is full between our storefront location and online store. :)

Unfortunately not. All of our designs come "as is" and cannot be custom printed onto another item. A lot of time goes into each particular design and the final product was carefully thought out to ensure that the design performs in the best way possible!

Yes, we are able to order t-shirts from our suppliers in sizes up to 6XL and we often have a few on-hand to print on. We also offer some sweaters in sizes up to 3XL, 4XL, and 5XL depending on available stock from our suppliers. At this time we are unable to order custom sizes for sweaters above what is offered on our site, we apologize for this inconvenience and hope to be able to offer this in the future.


If you would like to order a larger sized T-shirt, please send us an email at store@hardpressed.ca with the title of the design you're interested in and the size you need and we'll go from there.

We gladly accept Visa, MasterCard, American Express, Apple Pay, PayPal (online only) and Hardpressed Gift Cards both online and in-store. We do not accept e-transfer or cheques. 


Pre-paid visas may not work online depending on the policies of the provider, be sure to check on the back of your card or the website of the provider to see if and how it can be used for online purchases.

Unfortunately not. We want financial safety and security for our customers and thus do not accept payment over the phone.

Using your gift card in-store:
To use your gift card in-store simply present your physical card or QR code from your email or receipt to our sales associates at the time of purchase.


Using your gift card online:
To use your gift card or store credit online you will need to enter your unique gift card code in the ‘Gift card or discount code’ section during the checkout process.

You will be charged in CAD as soon as your order is placed to your preferred payment method through our secure online checkout. The currency shown on all of our products is in CAD.

Still haven't found the answer you're looking for? Get in touch with the Hardpressed team!

Email (all inquiries): store@hardpressed.ca

Phone (storefront or retail inquires): 306-384-5488

Location: 224 20th Street West, Saskatoon, SK, S7M0W9


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